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Leading Cross-Generational Teams for Change
Agents
at no time in our history
have so many generations been asked to work together,
shoulder to shoulder,
cubicle by cubicle ...
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Key Objectives
- Identify generational definitions and demographics
without reinforcing negative stereotypes
- Bridge the understanding gap between
generations
- Learn ways to make
cross-generational diversity work for, not against, team building and change
management efforts
The
once-linear power structure at work, from older to younger, is vanishing. You need
out-of-the-box team building solutions to face the uncharted change management challenges
ahead.
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During change, destabilized team members resort to
self-protective personal agendas. Unless people understand how to manage generational dynamics, these agendas are
guaranteed to conflict.
What we should be
doing today is celebrating our generational differences. Each group brings a unique perspective that can
be a powerful driver for change management. Younger workers bring fresh insights and boundless
energy. Older workers bring the gifts of corporate memory and experience. Organizations that can
build bridges between these generational groups will be positioned to exceed both productivity and customer
expectations during change.
And speaking of customers ... here is
a "not-done-to-death" idea for expanding customer satisfaction (both internal and external) as a part of your
change management team building objectives. There are unlimited applications for this new team building competency, such as resolving customer complaints, customer presentations, customer
recovery, customer communications.
During change, any existing cross-generational tensions always
skyrocket. Quit-&-Stayers™ create gargantuan power and turf struggles, which
drives productivity into the ditch. And seriously
jeopardizes customer service and teamwork.
Your key people are the foundation of your team
reconstruction effort during change management. Start re-recruiting them fast.
Every time a key player withdraws into
Quit-&-Leave or
Quit-&-Stay ™, a chunk of your competitive advantage
disappears with them.
This program is apowerful addition to a conference or retreat agenda when you want to deliver
fun, as well as pragmatic and thought-provoking team building outcomes.
There are indoor/outdoor team building options
loosely based on the reality TV programs listed below. These
flexible sessions deliver practical outcomes driven by your goals and objectives. Results can be
debriefed for either a quick or an in-depth analysis of the group's teamwork successes and
challenges.
to more team building leader programs during change
management:
The Amazing Race
So You Think You Can
Dance
The
Apprentice
Survivor
Millionaire
Are You Smarter Than a 5th Grader?
Deal or No Deal
The Idol
Pyramid
Jeopardy
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