 team
building benefits and business analyses
Team Building & Technology
In-depth critical discussion about successes
and failures in technological applications for organizational change in
general, and knowledge management specifically:
"When used right, technology becomes an
accelerator of momentum, not a creator of it. The good-to-great
companies never began their transitions with pioneering technology, for the
simple reason that you cannot make good use of technology until you know
which technologies are relevant." (page 6)
Integrating
Knowledge Management Technologies in Organizational
Business Processes: Getting Real Time Enterprises to Deliver Real
Business Performance by Dr.
Yogesh Malhotra, Founder, Brint Institute. (To be published in a special
edition of Journal of Knowledge Management, Q.4, 2004)
Team Building & Human Capital Systems
"While some ...
may welcome the necessary changes, others can be expected to resist them;
alternatively, they may support the changes, but lack the ability to work in
a new way. The success of a HCDM initiative will depend largely on its
ability to generate some quick, visible wins. " (page 16)
Human Capital Development & Management:
The Next Generation of Virtual Integration Across the Extended Enterprise,
a Saba white paper by Bobby Yazdani (CEO & Chairman of the Board) and Brooke
Manville (CLO & Chief Customer Evangelist)
Team Building & Customer Retention
A Loyalty simulator analyzes
how changes in company performance and price will affect customers’ loyalty
as well as revenues. Based on the disguised results of an actual research
study. You create "what if" scenarios to see how loyalty and revenues will
be affected by the changes made to ratings values and customer experiences
(negative and positive).
Customer Loyalty & Profitability Management
by Harris Interactive who specialize in Internet-based research.
Team Building & Talent Retention
"When business is
on a downswing and layoffs are rampant, it is tempting to reason that
employees would be reluctant to trade what they have for uncertainty and
that the growing pool of talent in the labor market offers hope suitable
replacements can be found for employees who do leave. Under closer
scrutiny, there is a strong case against such thinking. It is never
simple or cheap to replace a top performer." (page 3)
Retaining Valued Employees White Paper
by Martin J. Cohen, The Ayers Group, CPI
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