Public Seminar

Beyond Influence™

1. Core messages I hear loud and clear from this session are:

Use acronym strategically; don’t overuse; combine

Rock & Roll. I need to work on my ROCK skills because I am definitely a ROLLER.

The importance of giving good service.

We need to use more tools.

Simplicity in approach using the R/R ideas; everyone has their own unique influences; it need not be difficult.

If you want to influence someone, follow the ROCK & ROLL techniques and you will get results each and every day.

Relationship building; Trust is #1.

I have alternatives in how I deal with my situation.

The same concerns do come from all sectors.

Influence of using “ROCK” in relationship-building techniques; the importance of enhancing these skills to gain greater success.

Very much appreciated the acronyms ROCK & ROLL and what each letter stands for. Very applicable to my business.

2. What would make this Beyond Influence™ program useful in my organization is:

The techniques in the usage of the strategic acronym of ROCK & ROLL.

Would help with communication.

More emphasis on communication with teams/fellow workers. Importance of “Clarify.”

Customer relationship information and techniques.

To have executives participate in this seminar.

We have grown in leaps and bounds and I feel we haven’t provided our staff with the tools they need to handle our growth.

Great for Relationship Building for all people – those who “sell” and those who support.

3. My comments on this session overall:

Very well done, Pat & THANK YOU SO VERY MUCH. I will carry the info I have learned with me always.

It was good. Pat was a great instructor. Good decorations and music.

Excellent. Thank you.

Useful information – has given me a lot to think about in my future dealings and how I go about influencing colleagues and/or customer relationships. Very enjoyable and helpful.

Beneficial in reinforcing practices I am currently following – some new ideas to try out.

I came not knowing what this course was about. When I arrived, I thought – “not another one of these role playing sessions.” When I left, I felt that I had learned some very valuable information on how to communicate better. Thank you.

Well presented, fun, “experiential” component adds to retention of information.

Thank you. Now I can turn left.